Help & FAQ

How do I buy flash files?

In order to purchase files on FlashChef.net you have to click the "ADD TO CART" button.

To build up your order browse around our site using the categories, search feature or one of the other browsing options and use the "ADD TO CART" button in the listing or file details for the item you want added to your cart.

Once you've selected all your files, click the "VIEW CART" button that is included in the cart summary in the top-right part of the site. This will take you to the cart summary page that will allow you to review and edit your order.

After reviewing the order, click the "CHECKOUT" button that will take you to the confirmation page that leads to Paypal where you have to login in order to pay for your selected files. After the payment is completed you will be returned to FlashChef.net and have immediate access to download the files you purchased.

The download links for each file can be used for a maximum of 5 times and within 7 days before they expire. In case you you have any trouble with downloading or the links are expired please contact support and we will help you out.

If you pay by Paypal E-Check it will take a while to clear (up to a week as stated by Paypal). You will have access to the purchased files as soon as the check clears. If you are in a hurry, we don't recommend purchasing with a check rather from your paypal ballance or credit card so that you have instant access to the files.

Please contact us if you have any questions, we're happy to assist.

How can I pay?

We only support Paypal at this moment, but for larger orders and lack of a Paypal account please contact us for additional payment options.

Discounts, how do they work?

We do our best to reward our buyers with great offers and discounts so we created discount system that will reward each additonal purchase as well as the total order amount.

7% at a total order of $50
15% at a total order of $100
30% at a total order of $200 and it gets raised proportionally as the amount increases.

You will not be able to: re-sell the files, distribute them. For any of this cases please contact us at info[at]flashchef.net

File Support and Help

We offer free support for bug-fixes or any constructive problems with the files. Any issues will be fixed promptly and at no additional cost.

Each one of our files is acompanied with a Help File that will outline it's setup, xml contents, and pointers towards customizing certain features.